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← Developers & Solution Architects

Stage 1 · Surviving meetings

Asking for clarification

Ask politely when you miss something or don't know a term.

Situation

The product owner explains a new requirement quickly and uses unfamiliar terms.

Sample dialogue

Speed
  1. Daniel · Product Owner

    So for the next release, we want the dashboard to be eventually consistent with the billing data, and we'll sunset the old export endpoint.

  2. You · Developer

    Sorry, could you repeat the last part?

  3. Daniel · Product Owner

    We'll sunset the old export endpoint.

  4. You · Developer

    Just to make sure I understand, you want us to drop the old endpoint?

  5. Daniel · Product Owner

    Yes, but not right away. Customers get three months' notice.

  6. You · Developer

    Got it. And what do you mean by "eventually consistent" here? Is a five-minute delay okay?

  7. Daniel · Product Owner

    Five minutes is totally fine.

Key phrases

Sorry, could you repeat the last part?

Ask someone to repeat only the part you missed.

ClarifyingStage 1 · Surviving meetings

Just to make sure I understand, you want us to drop the old endpoint?

Check your understanding by restating the request.

ClarifyingStage 1 · Surviving meetings

What do you mean by "eventually consistent" here?

Ask what a specific term means in this context.

ClarifyingStage 1 · Surviving meetings

Could you elaborate on that a little?

Politely ask for more detail.

ClarifyingStage 1 · Surviving meetings

Could you give me an example?

Ask for a concrete example to understand an idea.

ClarifyingStage 1 · Surviving meetings

So you're saying the cache is the bottleneck?

Paraphrase the speaker to confirm the main point.

ClarifyingStage 1 · Surviving meetings
Practice these phrases

How to practice

  1. Shadow the lines of "You" until you can say them without looking.
  2. Make 3 "Just to make sure I understand…" sentences about your current task.
  3. In a meeting this week, ask at least one clarifying question.